Get started

I am a new user, where do I start?

Useful resources for new users, whether the company is new or established with Qondor

Written by Stine Karlsen O'Connor
Updated over a week ago

Get started with Qondor Sales

Self-learning resources for new users of Qondor Sales

Written by Stine Karlsen O'Connor
Updated over a week ago

Video Introduction to Qondor

Watch this short video to help you navigate Qondor

Written by Nitu Kaur Sabbharwal
Updated over a week ago

How to access Qondor

Only internet access is needed

Written by Martin Moen
Updated over a week ago

General Qondor concepts explained

Get to know the Qondor language

Written by Stine Karlsen O'Connor
Updated over a week ago

Onboarding timeline

Written by Stine Karlsen O'Connor
Updated over a week ago

Critical Success Factors for Onboarding

Written by Stine Karlsen O'Connor
Updated over a week ago

Qondor Product owner role

The Product owner role is key to realising expected value and achieve long term success with Qondor before, during and after "Go Live"

Written by Perra Skoog
Updated over a week ago

The importance of Qondor superusers

Dedicate key users to utilise Qondor's full potential for your organisation

Written by Stine Karlsen O'Connor
Updated over a week ago

Administer cancellation reasons

Define cancellation reasons to suit your business and understand why customers cancel

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Superuser tasks before full user onboarding

Customise Qondor to your organisation's work processes, routines and guidelines, to make onboarding more tailored for all users.

Written by Stine Karlsen O'Connor
Updated over a week ago

Email verification - why and how to do it

An essential task to ensure a smooth email flow in Qondor using the customer's domain without hassle.

Written by Perra Skoog
Updated over a week ago

Customise your Qondor

Overview of all settings available to Office admins, utilise to gain maximum value from Qondor and generate accurate reporting data

Written by Stine Karlsen O'Connor
Updated over a week ago

Administer customers

Build and administer a customer database, see all your customers' projects and customer insights

Written by Stine Karlsen O'Connor
Updated over a week ago

Customer contact persons

Add, edit and delete contact persons, administer their access

Written by Stine Karlsen O'Connor
Updated over a week ago

Customer invoice custom fields

Add customer specific fields to be completed on customer invoice specifications

Written by Martin Moen
Updated over a week ago

Tracking the source of Leads (Recommended)

Learn where your customer requests originate

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Project Categories (Recommended)

Learn what type of business you are handling

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Project Stages

Define project stages for more accurate financial forecasting and overview

Written by Stine Karlsen O'Connor
Updated over a week ago

Product categories

Define product categories to segment and report accurately on the usage of products

Written by Marius Nagel-Petersen
Updated over a week ago

Project custom fields

Add new fields to Project settings for reporting purposes

Written by Marius Nagel-Petersen
Updated over a week ago

Office Settings (Mandatory)

Define rules for your Qondor office for a standardised and more effective way of working

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Set standard Terms & Conditions for offers

Avoid repeating this task and ensure necessary conditions are always included in all offers

Written by Martin Moen
Updated over a week ago

User Administration (Mandatory)

Add and deactivate users, define access points and reset password

Written by Martin Moen
Updated over a week ago

User roles and access points

Project manager, Office admin, Super admin

Written by Stine Karlsen O'Connor
Updated over a week ago

Teams

Match your Qondor with your organisation's structure

Written by Martin Moen
Updated over a week ago

Text templates

Standardise texts for quality assuring and spend time on what really matters, not on repeating tasks

Written by Martin Moen
Updated over a week ago

VAT articles

Learn what articles on prices are, why they are needed and how to administer them

Written by Stine Karlsen O'Connor
Updated over a week ago

Import Customers

Written by Stine Karlsen O'Connor
Updated over a week ago

Build and report on Suppliers

How Office and Super admins can create and administer a supplier database to enable Project managers to generate data on use of suppliers

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Import Suppliers

A step by step on how Super admins/Office admins can import suppliers into Qondor

Written by Stine Karlsen O'Connor
Updated over a week ago