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Learn and tick off the essentials for a flying start in Qondor
+2
33 articles in this collection
Written by
Stine Karlsen O'Connor,
Marius Nagel-Petersen,
Martin Moen
and 2 others
I am a new user, where do I start?
Useful resources for new users, whether the company is new or established with Qondor
Written by
Stine Karlsen O'Connor
Updated over a week ago
Get started with Qondor Sales
Self-learning resources for new users of Qondor Sales
Written by
Stine Karlsen O'Connor
Updated over a week ago
📽️Superusers webinar
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
📽️Suppliers webinar
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
📽️Video Introduction to Qondor
Watch this short video to help you navigate Qondor
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Access and overview
How to access Qondor
Only internet access is needed
Written by
Martin Moen
Updated over a week ago
General Qondor concepts explained
Get to know the Qondor language
Written by
Stine Karlsen O'Connor
Updated over a week ago
Prepare the organisation before full onboarding
Onboarding timeline
Written by
Stine Karlsen O'Connor
Updated over a week ago
Critical Success Factors for Onboarding
Written by
Stine Karlsen O'Connor
Updated over a week ago
Qondor Product owner role
The Product owner role is key to realising expected value and achieve long term success with Qondor before, during and after "Go Live"
Written by
Perra Skoog
Updated over a week ago
The importance of Qondor superusers
Dedicate key users to utilise Qondor's full potential for your organisation
Written by
Stine Karlsen O'Connor
Updated over a week ago
Set up a Qondor office
Superuser tasks before full user onboarding
Customise Qondor to your organisation's work processes, routines and guidelines, to make onboarding more tailored for all users.
Written by
Stine Karlsen O'Connor
Updated over a week ago
Email verification - why and how to do it
An essential task to ensure a smooth email flow in Qondor using the customer's domain without hassle.
Written by
Perra Skoog
Updated over a week ago
Customise your Qondor
Overview of all settings available to Office admins, utilise to gain maximum value from Qondor and generate accurate reporting data
Written by
Stine Karlsen O'Connor
Updated over a week ago
Administer customers
Build and administer a customer database, see all your customers' projects and customer insights
Written by
Stine Karlsen O'Connor
Updated over a week ago
Import Customers
Written by
Stine Karlsen O'Connor
Updated over a week ago
Customer contact persons
Add, edit and delete contact persons, administer their access
Written by
Stine Karlsen O'Connor
Updated over a week ago
Tracking the source of Leads
Learn where your customer requests originate
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Project Categories
Learn what type of business you are handling
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Administer cancellation reasons
Define cancellation reasons to suit your business and understand why customers cancel
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Project Stages
Define project stages for more accurate financial forecasting and overview
Written by
Stine Karlsen O'Connor
Updated over a week ago
Product categories
Define product categories to segment and report accurately on the usage of products
Written by
Marius Nagel-Petersen
Updated over a week ago
Project custom fields
Add new fields to Project settings for reporting purposes
Written by
Marius Nagel-Petersen
Updated over a week ago
Office Settings
Define rules for your Qondor office for a standardised and more effective way of working
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Set standard Terms & Conditions for offers
Avoid repeating this task and ensure necessary conditions are always included in all offers
Written by
Martin Moen
Updated over a week ago
User Administration
Add and deactivate users, define access points and reset password
Written by
Martin Moen
Updated over a week ago
User roles and access points
Project manager, Office admin, Super admin
Written by
Stine Karlsen O'Connor
Updated over a week ago
Teams
Match your Qondor with your organisation's structure
Written by
Martin Moen
Updated over a week ago
Text templates
Standardise texts for quality assuring and spend time on what really matters, not on repeating tasks
Written by
Martin Moen
Updated over a week ago
VAT articles
Learn what articles on prices are, why they are needed and how to administer them
Written by
Stine Karlsen O'Connor
Updated over a week ago
Build and report on Suppliers
How Office and Super admins can create and administer a supplier database to enable Project managers to generate data on use of suppliers
Written by
Nitu Kaur Sabbharwal
Updated over a week ago
Import Suppliers
A step by step on how Super admins/Office admins can import suppliers into Qondor
Written by
Stine Karlsen O'Connor
Updated over a week ago
Customer invoice custom fields
Add customer specific fields to be completed on customer invoice specifications
Written by
Martin Moen
Updated over a week ago