There are many options to create a package price in Qondor. Creating an offer with package prices is slightly more complex than displaying individual products and individual prices, so this article explains step by step how to set this up.
Package prices provide a great way to present a total price for everything included without having to show the individual prices per product to the customer.
Offer admin is the Project manager's everyday workspace and where the Project manager creates the offer. It is the heart of the offer. Each offer has its own Offer admin where you can create products and it includes VAT articles, quantity, margin, in-price, out-price and revenue. This is never displayed to the customer.
💡 Key takeaways
Use product groups to gather products together in a Package. It will give the offer an easier overview.
Use Offer Config to set the rules for how the Package price is displayed.
Consider using separate standard products or text products to present the products in the package price in more detail for the customer.
MAIN PACKAGE - TOTAL PRICE PER PERSON
The Package price has the following structure:
The products that are being offered are included in a product group. It can be a mixture of different procuts, for example transportation, accommodation, breakfast and transfer.
All quantities and prices are added to the calculation in accordance to what needs to be booked.
PACKAGE PRICE CONFIGURATION
In a Package, prices for each individual product are hidden. A total price per person is calculated by Qondor and shown in the offer on the Customer Web. This is set up in Offer Config on the product group.
"Must select all products" ➡️ If you select this, the customer must answer the group content as a whole, they are no longe able to answer individual product lines.
"Show total price per person" ➡️ A price per person based on the number of persons you enter, will be added at the bottom of the group. Qondor will simply take the total amount of all products in the the group and divide it by number of persons.
You may have two scenarios:
You want to display all products that are a part of the package price and only hide the price ➡️ Tick "Hide product prices"
You want to hide all products that are a part of the package and only display the package price ➡️ Tick "Hide all products in group"
WHAT'S INCLUDED IN THE PACKAGE
The description of the products that are included in the package can be displayed seperately in the offer. This allows you to keep the Package Price itself more concise and will give the customer a better overview of the offer.
To do this you can add product lines with images and descriptions only. No prices.
These products will always have the status "Not set".
All price tables and feedback section are hidden in the products.
SUPPLEMENTS & ADDITIONAL PRODUCTS
The main package can be standardized and shows the price of the essential products in the offer. Additional products for the program can be added later and amended without influencing the package price.
If alternatives for single rooms or deviating travel routes need to be shown, it can be added in a separate product group named "Supplements".
Products as meals and excursions can be divided into other product groups based on product types or by date of operation.
ALTERNATIVE PACKAGES - ONE OFFER
Sometimes there might be projects with the same destination but different transport options and/or accommodation alternatives.
To meet these scenarios it is possible to create an offer with different product groups per package.
One product group for the option with Transport 1 & Hotel 1 and another with Transport 2 & Hotel 1.
💡Pro Tip!
Add all the content to one Package first, and then duplicate the product group, rename it and update the products that differ. This will save you a lot of time as you do not have to add all the product lines again.
There are endless possibilities in displaying different alternatives, but we recommend a maximum total of 3 alternatives. Check with your Superuser what is applicable.
😀 Pros: A great way to have the same package with one major difference in the same offer. Normally the difference is the accommodation or the transportation.
🤔 Cons: If many alternatives are presented, it might be overwhelming for the customer and more difficult to differentiate one from another.
CHANGE FEES & CANCELLATION COSTS
When changes and potential cancellation costs needs to be added to the offer, this can be added as seperate standard products outside the package price.
This section can be prepared with products that are hidden, shown or a combination of both. The idea is that the Project Manger adds all change fees and cancellation cost when they occur. The client will then have full overview of all costs. The Project Manger will be able to create an invoice specification within minutes.
INVOICING SPECIFICATION FOR PACKAGES
When creating an invoice specification for the package to your customer, the invoice specification is displayed differently depending on the configurations you have set up on the group product.
💰 If you have chosen "Hide Product Prices", all products that are a part of the package price are displayed without any pricing, with the total package price at the top.
💰 If you have chosen to "Hide all products in group", all products that are a part of the package are hidden and only the package price appears on the specification.
💡Pro Tip!
If you want to have a different product name on the invoice than the product name in Offer admin, update 'Name on Invoice' under 'General & Pricing'.
Want to create a day-by-day program for your group?
Read more on Programs and mobile itineraries here