Standard products are versatile and therefore can be used to offer various products, such as a meeting room, restaurant, activity, concert or anything else that is not a transport or accommodation product.
CREATE A STANDARD PRODUCT
When you have created your offer, you can start adding products.
Click the label symbol at the bottom (or alt+1 on your keyboard).
💡 Tip: Hold Ctrl and click +🏷️ to add a standard product and go straight into full product edit mode.
Or if you have existing products click the three dots to drop a standard product into a specific row.
COMPLETE STANDARD PRODUCT INFORMATION
If you are not already in full edit mode, click onto the product name to open the product in full edit mode.
GENERAL & PRICING
Basic
Add a name to the product that clearly states what the product is and makes sense internally and to your customer.
Activate on: Offer will be automatically checked. If you use forms and you want to reuse this product later on a form registration, you can check this option at any time to enable reuse.
Product category: Product category can be amended here. (This may not be available in your office. Refer to your internal routines.)
Name on invoice (optional): Only enter text here if you are using another product name on the invoice than the product name in Offer admin.
Product internal remarks
Project managers can save internal remarks for products in Offer Admin. This makes it easier to keep track of important details—like supplier information or internal notes—while ensuring colleagues can access the same information when viewing an offer.
Common scenarios:
Special requests: document client-specific needs (e.g., "VIP room requested for CEO").
Internal handover notes: share updates for team continuity (e.g., "follow up with supplier on transport availability").
Error tracking: flag and resolve issues (e.g., "price discrepancy in supplier quote—awaiting correction").
Collaboration notes: share internal feedback (e.g., "review this contract for compliance before approval").
Product internal remarks can be saved on standard, transport and accommodation products.
How to add product internal remarks:
1. From Offer admin (the quickest way!)
i) Click the three dotted menu
ii) Click "Product internal remark"
iii) Add your remarks and remember to save!
2. From full product edit mode.
i) Go into the product by clicking the product name.
ii) In the first tab, "General & pricing", scroll down the page to "Product internal remark".
iii) Add your remarks and remember to save!
A notes icon indicates when product internal remarks are saved on a product. This makes it easy for your colleagues to spot. You can hover over it to get a preview of the remarks or you can click on it to edit or view the remarks in full.
Supplier
Select a supplier, add a supplier invoice reference* and set the the product to "reconciled" from here.
Pricing
Offer quantity: Enter the available product amount.
Billing model: Select the billing model for this product: standard or referral*
*Only available if enabled in your office. Contact support@qondor.com to enable the invoice reference field on products for use with invoicing integrations.
Click add pricing to input prices
Select the correct VAT article and input the out and in prices in the price fields.
OFFER CONFIG
DISPLAY NAME
Name on offer: If you want to display a different product name to your customer than the one used internally in Offer admin, you are able to enter text here.
SETTINGS
Offer status (can also be set via Offer admin): This indicates the status of the product, as responded to on the offer. You can expand the dropdown if you need to override the product status on the offer. This could be in the case that you have received an answer from your customer by phone or email and you need to make the change yourself.
Published (can also be set via Offer admin): A checked box indicates if the product is published on the offer. Publish or unpublish the product from here.
Mandatory: If the offer cannot be accepted without this product, then you can choose to make the product mandatory by checking the checkbox. (The customer will be reminded to accept this product if they try to accept the offer without accepting the mandatory product.)
Hide price table: Enabling this will hide the price table along with the accept button. Only the image and description will be displayed. Check this option if you want to present this product as an information only product. (This option will not be available if the product is within a product group.)
Hide feedback section: This will hide the 'Send feedback to Project manager' part of the product. Customers will not be able to comment on the specific product in the offer.
TERMS & CONDITIONS
If the product has its own terms & conditions separate to the overall offer terms & conditions, then we recommend including this here. You can either manually enter the text or upload an existing file.
OFFER DESIGN
IMAGES
If you want to make your offer more visual and provide more information about the product, then you can add images and a description here. We strongly recommend adding images to make your offer more appealing to engage customers and provide them with a better sense of what is being offered. Qondor has 5 image templates in Offers available for use, including an image slider (which alternates images automatically). All you need to do is select the template you'd like to use and upload your image(s).
💡 Check out the Image templates and image sliders article for tips on how to best present your images or include an image slider.
Introduction: Text entered here is displayed directly under the product name and images in the offer. (If using a product group, then this text will be hidden within a 'more' button in the price table.)
Description: Text entered here is hidden within a 'more' button and is useful for displaying less crucial information. This is also useful if you want to include more product information but want to keep the offer compact.
Introduction and description as shown on an offer:
