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Set Terms & Conditions on offer products
Set Terms & Conditions on offer products

Enforce supplier or own conditions on customer offerings

Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over 5 months ago

WHY USE PRODUCT TERMS & CONDITIONS IN OFFERS

When reselling products and services on behalf of suppliers like airlines, hotels, agents, restaurant and so on, it is important to inform customers of any terms & conditions (T&Cs) these suppliers have. It's also crucial to have acceptance from your customer on these T&Cs so you are not left in limbo in case of unforeseen events.


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HOW TO ADD TERMS & CONDITIONS TO OFFER PRODUCTS

On all product types, there's a Terms & Conditions section in the Offer config tab. You can add any text and a file. If you attach a file here and the customer answers yes to this product, this attachment will be sent to the customer when they answer the offer.


​The T&Cs will be displayed like this on the offer:
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If the customer accepts the product the conditions for the offer overall must be accepted too:

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