If your Qondor office wants to offer customer and booking payments by credit card through Worldline, your company needs to create an agreement with Worldline. Once the agreement is in place, the Worldline account must be connected to your Qondor office and tested before setting it live in production.
1. SET UP A WORLDLINE AGREEMENT
Contracts and merchants must be set up by the Qondor customer directly with Worldline
Worldline's merchant portal users must be set up by Worldline
Qondor customers needs training by Worldline
Setup of the following must be done:
Available currencies (depends on the Worldline contract)
Available languages (depends on the Worldline contract)
Design of the payment page
2. TECHNICAL SETUP
Make sure that Worldline has done the following:
Webhooks in Ogone should point to TravelHub, and TravelHub should again point back to Qondor
Qondor subdomains must be allow-listed by Worldline
2. CONNECT THE WORLDLINE AGREEMENT WITH QONDOR
A Super Admin with the office in question as their primary office set on their user profile in Qondor, must navigate to Office -> Settings. At the top right, click the ... menu and select Online payments:
Select "Worldline" in the Online payment processor drop-down menu:
❗The Merchant ID, Username and Password are for the Worldline TravelHub API.
❗Make sure you register the correct information!
3. TEST THE CONNECTION
Once the account is connected, you should proceed testing the connection thoroughly end to end by following the steps described here, both in test and live mode. If the connection fails, there is likely something wrong in the Worldline setup.
4. GO LIVE IN PRODUCTION
Make sure Qondor users are trained on the necessary setup per project and how to administer payments in Qondor. Some helpful resources:
Booking payments
Customer payments