Qondor

Nitu Kaur Sabbharwal

Martin Moen

Stine Karlsen O'Connor

Set up, enable and administer bookings with payment by invoice or credit card

Managing payments in Forms

Requirements for enabling booking payments by credit card for a Qondor office

Set up a payment processor for credit card payments

Use Nets Easy as a payment provider for online booking payments

How to connect a Nets Easy account to Qondor

This guide explains how to connect your Stripe account to Qondor so you can receive online payments from your customers.

How to connect a Stripe account to Qondor

How to connect a Netaxept account to Qondor

Use Worldline as a payment provider for online booking payments

How to connect a Worldline account to Qondor

Use Mollie as a payment service provider for online booking payments

How to connect a Mollie account to Qondor

Set up credit card payments in Qondor (Office/Super admins)

Enable optimal cash flow by activating payment by credit card or generation of invoice specifications on your registration/booking forms.

Activate payment on a registration form

Empower Forms with auto completion of company information for the booker to quality assure billing address

Autocomplete Company billing address fields through Peppol directory on Forms

How project managers can update billing address on form bookings

Change billing address on a booking

Enable payments in Forms (Project managers)

Make sure bookers pay their balance on time

Send payment reminder to bookers

Additional payments can be used on Form bookings to manually register extra charges, refunds or to adjust booking balances

Register Additional payments on bookings

What to do when a product that is non-refundable needs to be refunded

Manage Non-refundable lines in bookings

Administer bookings with payments

Perform customer refunds from Qondor if you are using Nets Easy, Worldline, or Stripe as your Payment Service Provider. (PSP)

How to do a credit card refund in bookings (applies to Nets Easy, Worldline, and Stripe)

Make sure the Qondor booking balance is updated with refunds done in Netaxept for a complete financial overview

Register a credit card refund on form bookings for Netaxept

Download a credit card report for accounting reconciliation

Credit card booking payments report

Under the new EU Directive PSD2, credit card surcharging will not be allowed (extra credit card fees).

Credit card fee ban 13Jan18

Nils Olav Rislå

Handling credit card payments (Project managers)

Generate invoice specifications on bookings where payment is delayed until after time of booking

Booking invoicing in Admin Web

Easily create and credit invoice specifications for your customer based on participant's bookings

Customer Form Invoice specification (bookings)

Payment by invoice specifications

How to set up full payment at the time of booking and how it works for the booker and the project manager

Full payment when booking

How to set up no payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

No payment when booking, full payment later

How to set up deposit payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

Deposit payment when booking, full payment later

How to set up no payment at the time of booking, then deposit and full payment later and how it works for the booker and the project manager

No payment when booking, deposit payment later, and full payment after that

Payment scenarios

Find answers and get help from Intercom Support and Community Experts

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