Each person in your office using Qondor must have a personal user account. When your office receives access, all users may already be registered, but Office Admins too have the option to add, edit and deactivate users under the Users menu.

ADD NEW USERS

Office administrators have access to the User menu and are able to add new users to their office in Qondor. A user is able to start working in Qondor as soon as their account is activated here.




We strongly recommend using an email address as username.
The username must be unique amongst all admin and customer contact person users.

USER ACCESS POINT

Each user must have an access point level; Project manager, Office admin or Super admin. Read about access point levels here.


HOW NEW USERS ACCESS QONDOR FOR THE FIRST TIME

  1. On your Qondor login page, click "Reset your password"
  2. Type in your email address
  3. You will receive an email containing a link
  4. When clicking on the link, you are back on the login page
  5. Set a personal password
  6. Congratulations, you are now live in Qondor 🎉


RESET PASSWORD

If you have forgotten your password you can use the Reset your password link from the login page. In case you can't access your email you need to ask your Office administrator to set a new email address or a new temporary password for your account.


DEACTIVATE USERS

In Qondor you are not able to delete a user, but you can deactivate a user by removing their status as Active. This will remove the user's access to Qondor immediately. You can deactivate a user in their user profile, or by clicking deactivate to the right on the appropriate user in the Users overview.

Main users overview:


In a user profile:


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