Each person in your office using Qondor must have a personal user account. When your office receives access, all users may already be registered, but Office Admins too have the option to add, edit and deactivate users under the Users menu.
ADD NEW USERS
Office administrators have access to the User menu and are able to add new users to their office in Qondor. A user is able to start working in Qondor as soon as their account is activated here.
We strongly recommend using an email address as username.
The username must be unique amongst all admin and customer contact person users.
USER ACCESS LEVEL
Each user must have one of the following access levels: Project manager, Office admin or Super admin. Read about access levels here.
🔐Hiring temporary staff for specific projects? Use the Limited Project manager role to manage temporary staff's access. Learn more here.
HOW NEW USERS ACCESS QONDOR FOR THE FIRST TIME
On your Qondor login page, click "Reset your password"
Type in your email address
You will receive an email containing a link
When clicking on the link, you are back on the login page
Set a personal password
Congratulations, you are now live in Qondor 🎉
RESET PASSWORD
If you have forgotten your password you can use the Reset your password link from the login page. In case you can't access your email you need to ask your Office administrator to set a new email address or a new temporary password for your account.
DEACTIVATE USERS
In Qondor you are not able to delete a user, but you can deactivate a user. There are two ways to disable a user's access:
From the main users overview, click the red icon to deactivate immediately.
2. From a user's profile, uncheck the Active checkbox and click save.
REACTIVATE USERS
There may be a time where you need to allow users access to Qondor again. There is no need to create a new user for users who have previously had a profile in Qondor. Previous user accounts lie inactive in Qondor so you simply need to reactivate their profile to provide them access.
There are two ways to do this:
From the main users overview, click the ALL filter (to show both activated and deactivated)
Find the user (use Alt + F to search through a large list). Click the blue icon to reactivate immediately.
2. From a user's profile, check the Active checkbox and click save.
