Attendee management and online registration forms

Attendee management in Qondor

Create great experiences for participants with invitations, personalized registrations, schedules and communication

Written by Stine Karlsen O'Connor
Updated over a week ago

Checklist for Registration form needs

What needs to be clarified to secure a successful registration form in Qondor

Written by Stine Karlsen O'Connor
Updated over a week ago

Best practices for creating user-friendly and attractive registration forms

A checklist for building registration forms

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Use Qondor and digital meeting platforms together

Maximize the value of Qondor for attendee management and get tips on how to set up and execute the meeting in a digital platform like Zoom

Written by Perra Skoog
Updated over a week ago

Update projects with participants and/or bookings when project dates are postponed

Tips on how to update participants, bookings and registration forms when project dates are postponed

Written by Stine Karlsen O'Connor
Updated over a week ago

Types of forms and the essentials

Create a simple form step by step

Form with one simple step and no allotment, prices or payment

Written by Stine Karlsen O'Connor
Updated over a week ago

Create an advanced form step by step

Form with more advanced options and steps, like allotment, prices and payment, and tailored content to each booking category

Written by Stine Karlsen O'Connor
Updated over a week ago

Create form for group name reporting

Enable customers to register all participants in one booking for effective and secure handling of participant information

Written by Stine Karlsen O'Connor
Updated over a week ago

Form concepts explained

Understand the Qondor Registration form lingo

Written by Stine Karlsen O'Connor
Updated over a week ago

Form settings

Define mandatory and optional settings for a registration form in order to launch your form

Written by Stine Karlsen O'Connor
Updated over a week ago

Form views

Project managers can use three form views - learn what to use when!

Written by Martin Moen
Updated over a week ago

Multi booking on a form

Enable registration of more than one participant in a booking

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manual name reporting for Accommodation

Enable single bookers to book rooms for several people and name report them

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create products in a form

Choose between products

Enable registration options where bookers choose one of several alternatives

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create products in a form by using Form builder

Enable more advanced options and a customised booking experience with products

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Standard & Transport products on Form

Enable booking of program content and transport with allotment and price options

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Accommodation products on Form

Enable booking of accommodation and registration of rooming list details

Written by Nitu Kaur Sabbharwal
Updated over a week ago

How to use date dependent price in Form

A product can have several prices controlled by a specific date. This might be useful when having early bird prices in a form.

Written by Perra Skoog
Updated over a week ago

Personalize form content

Use merge tags to standardise Forms

Use merge tags to standardise forms and enable automatic input of information saving time

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Form texts for a personalised form

Customise your forms with a defined heading and introduction text on the first step, terms and conditions and a thank you page after booking

Written by Martin Moen
Updated over a week ago

Customize form content to each bookers' needs

Use participant categories and/or conditions to create a more personal booking experience

Written by Stine Karlsen O'Connor
Updated over a week ago

Participant categories

Categorize participants for a more tailored booking experience and event communication

Written by Stine Karlsen O'Connor
Updated over a week ago

Form conditions

Enable sophisticated rules for displaying form content so bookers gain a tailored booking experience based on their choices

Written by Stine Karlsen O'Connor
Updated over a week ago

Form design

Form front page

Create beautiful event landing sites and registration form front pages for an attractive first impression for participants

Written by Martin Moen
Updated over a week ago

Add video to a form front page

Use video from YouTube or Vimeo to create engaging and compelling landing pages

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Front page design examples

Be inspired to create attractive front pages with different designs

Written by Martin Moen
Updated over a week ago

Form design: How to copy a design (video)

Copy a customer's design in to Qondor in seconds!

Written by Martin Moen
Updated over a week ago

Manage bookings and attendees

Edit bookings

Registration form bookings can easily be edited by both attendees and Project managers

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Communication with bookers and participants

Where in Qondor you can send messages from

Written by Stine Karlsen O'Connor
Updated over a week ago

Work with and report on booking allotments

Control your event allotments for quality assuring and avoid overbookings

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Cancel a booking

Learn when and how to cancel or delete a booking made via Participant Web

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manage Non-refundable lines in bookings

What to do when a product that is non-refundable needs to be refunded

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Enable and manage form payments

Activate payment on a registration form

Enable optimal cash flow by activating payment by credit card or generation of invoice specifications

Written by Stine Karlsen O'Connor
Updated over a week ago

Send payment reminder to bookers

Make sure bookers pay their balance on time

Written by Stine Karlsen O'Connor
Updated over a week ago

Change billing address on a booking

How project managers can update billing address on form bookings

Written by Stine Karlsen O'Connor
Updated over a week ago

Register Additional payments on bookings

Additional payments can be used on Form bookings to manually register extra charges, refunds or to adjust booking balances

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Payment by credit card

Set up a payment processor for credit card payments

Requirements for enabling booking payments by credit card for a Qondor office

Written by Stine Karlsen O'Connor
Updated over a week ago

How to connect a Nets Easy account to Qondor

Use Nets Easy as a payment provider for online booking payments

Written by Martin Moen
Updated over a week ago

Register a credit card refund on form bookings through Nets Easy or Stripe

Perform customer refunds directly in Qondor when using Nets Easy or Stripe as a payment processor

Written by Martin Moen
Updated over a week ago

Register DIBS credit card refunds

Make sure the Qondor booking balance is updated with refunds done in DIBS for a complete financial overview

Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card booking payments report

Download a credit card report for accounting reconciliation

Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card fee ban 13Jan18

Under the new EU Directive PSD2, credit card surcharging will not be allowed (extra credit card fees).

Written by Nils Olav Rislå
Updated over a week ago

Payment by invoice specifications

Booking invoicing in Admin Web

Generate invoice specifications on bookings where payment is delayed until after time of booking

Written by Stine Karlsen O'Connor
Updated over a week ago

Customer Form Invoice specification

Easily create invoice specifications for your customer based on participant's bookings

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Credit notes & credited invoice specifications (video)

Learn how credit notes work and how to credit invoice specifications in Qondor

Written by Martin Moen
Updated over a week ago

Payment scenarios

Full payment when booking

How to set up full payment at the time of booking and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

No payment when booking, full payment later

How to set up no payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

Deposit payment when booking, full payment later

How to set up deposit payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

No payment when booking, deposit payment later, and full payment after that

How to set up no payment at the time of booking, then deposit and full payment later and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

Advanced Form building

Participant custom fields: internal name

Written by Martin Moen
Updated over a week ago

Add Google Analytics to Forms

Get insights into your Form by adding Google Analytics to Qondor

Written by Martin Moen
Updated over a week ago

Google Analytics Enhanced Ecommerce

How to set up Google Analytics Enhanced Ecommerce in Qondor to report on sales for completed bookings

Written by Martin Moen
Updated over a week ago