Attendee management and online registration forms

Attendee management in Qondor

Create great experiences for participants with invitations, personalized registrations, schedules and communication

Written by Stine Karlsen O'Connor
Updated over a week ago

Best practices for creating user-friendly and attractive registration forms

A checklist for building registration forms

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Checklist for Registration form needs

What needs to be clarified to secure a successful registration form in Qondor

Written by Stine Karlsen O'Connor
Updated over a week ago

Use Qondor and digital meeting platforms together

Maximize the value of Qondor for attendee management and get tips on how to set up and execute the meeting in a digital platform like Zoom

Written by Perra Skoog
Updated over a week ago

Form building and the essentials

📽️Form building - basic webinar

How to build a basic registration form with one step: personal details step and/or a landing page

Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Form building - advanced webinar

How to build a registration form with more advanced features like product steps with allotment, participant categories and conditions

Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Forms - using project templates webinar

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create a simple form - step by step

Form with one simple step and no allotment, prices or payment

Written by Stine Karlsen O'Connor
Updated over a week ago

Create an advanced form - step by step

Form with more advanced options and steps, like allotment, prices and payment, and tailored content to each booking category

Written by Stine Karlsen O'Connor
Updated over a week ago

Create a form from a project template - step by step

Standardise settings and basic content to build and publish quality assuring forms fast

Written by Perra Skoog
Updated over a week ago

Forms - Using Project Templates

Standardise form content for reuse in your organisation or across offices and distribute forms quicker

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create form for group name reporting

Enable customers to register all participants in one booking for effective and secure handling of participant information

Written by Stine Karlsen O'Connor
Updated over a week ago

Form concepts explained

Understand the Qondor Registration form lingo

Written by Stine Karlsen O'Connor
Updated over a week ago

Form settings

Define mandatory and optional settings for a registration form in order to launch your form

Written by Stine Karlsen O'Connor
Updated over a week ago

Form views

Project managers have three form views to preview form layout and design, test forms and register bookings - learn what to use when!

Written by Martin Moen
Updated over a week ago

📽️Form accommodation and Manual name reporting Webinar

An introduction to three ways to display accommodation on your form - choose the one which best suits your project

Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Multi booking on Forms Webinar

Activate multi booking if several participants need to be registered in one booking for direct communication and if one bill is required

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Multi booking on a form

Enable registration of more than one participant in a booking

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manual name reporting for Accommodation

Enable single bookers to book rooms for several people and name report them

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create products in a form

Create products in a form by using Form builder

Enable more advanced options and a customised booking experience with products

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Choose between products

Enable registration options where bookers choose one of several alternatives

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Standard & Transport products on Form

Enable booking of program content and transport with allotment and price options

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Accommodation products on Form

Enable booking of accommodation and registration of rooming list details

Written by Nitu Kaur Sabbharwal
Updated over a week ago

How to use date dependent price in Form

A product can have several prices controlled by a specific date. This might be useful when having early bird prices in a form.

Written by Perra Skoog
Updated over a week ago

Personalize form content

Use merge tags to standardise Forms

Use merge tags to standardise forms and enable automatic input of information saving time

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Add Participant custom fields to a form

Customise a form to obtain participant information relevant to a project. E.g. date of birth, dietary requests, passport details and so on.

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Form texts for a personalised form

Customise your forms with a defined heading and introduction text on the first step, terms and conditions and a thank you page after booking

Written by Martin Moen
Updated over a week ago

Customize form content to each bookers' needs

Use participant categories and/or conditions to create a more personal booking experience

Written by Stine Karlsen O'Connor
Updated over a week ago

Participant categories

Categorize participants for a more tailored booking experience and event communication

Written by Stine Karlsen O'Connor
Updated over a week ago

Form conditions

Enable sophisticated rules for displaying form content so bookers gain a tailored booking experience based on their choices

Written by Stine Karlsen O'Connor
Updated over a week ago

Form design

Form front page

Create beautiful event landing sites and registration form front pages for an attractive first impression for participants

Written by Martin Moen
Updated over a week ago

Add video to a form front page

Use video from YouTube or Vimeo to create engaging and compelling landing pages

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Front page design examples

Be inspired to create attractive front pages with different designs

Written by Martin Moen
Updated over a week ago

Form design: How to copy a design (video)

Copy a customer's design in to Qondor in seconds!

Written by Martin Moen
Updated over a week ago

Manage bookings and attendees

📽️ Form invitations webinar

Why to send form invitations, how to enable and send invitations, follow up on participants and get a full status overview

Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Booking administration webinar

How to administer bookings, communicate with participants, keep allotment control, build, administer and share lists

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Edit bookings

Registration form bookings can easily be edited by both attendees and Project managers

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Group participants together by bulk updating participant custom fields

Quickly group participants together in Qondor using bulk edit in the Participants module

Written by Martin Moen
Updated over a week ago

Communication with bookers and participants

Where in Qondor you can send messages from

Written by Stine Karlsen O'Connor
Updated over a week ago

Work with and report on booking allotments

Control your event allotments for quality assuring and avoid overbookings

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Cancel a booking

Learn when and how to cancel or delete a booking made via Participant Web

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manage Non-refundable lines in bookings

What to do when a product that is non-refundable needs to be refunded

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Update projects with participants and/or bookings when project dates are postponed

Tips on how to update participants, bookings and registration forms when project dates are postponed

Written by Stine Karlsen O'Connor
Updated over a week ago

Enable and manage form payments

📽️Enabling Form Payments Webinar

How to activate payment by on a form and how different payment scenarios are set up and work

Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️ Form payments by invoicing or credit card webinar

How to administer bookings with payment

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Activate payment on a registration form

Enable optimal cash flow by activating payment by credit card or generation of invoice specifications

Written by Stine Karlsen O'Connor
Updated over a week ago

Send payment reminder to bookers

Make sure bookers pay their balance on time

Written by Stine Karlsen O'Connor
Updated over a week ago

Change billing address on a booking

How project managers can update billing address on form bookings

Written by Stine Karlsen O'Connor
Updated over a week ago

Register Additional payments on bookings

Additional payments can be used on Form bookings to manually register extra charges, refunds or to adjust booking balances

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Payment by credit card

Set up a payment processor for credit card payments

Requirements for enabling booking payments by credit card for a Qondor office

Written by Stine Karlsen O'Connor
Updated over a week ago

How to connect a Nets Easy account to Qondor

Use Nets Easy as a payment provider for online booking payments

Written by Martin Moen
Updated over a week ago

Credit card refunds in bookings for Nets Easy and Stripe

Perform customer refunds directly from Qondor when using Nets Easy or Stripe as your Payment Service Provider (PSP)

Written by Martin Moen
Updated over a week ago

Register a credit card refund on form bookings for Netaxept and Worldline

Make sure the Qondor booking balance is updated with refunds done in Netaxept and Worldline for a complete financial overview

Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card booking payments report

Download a credit card report for accounting reconciliation

Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card fee ban 13Jan18

Under the new EU Directive PSD2, credit card surcharging will not be allowed (extra credit card fees).

Written by Nils Olav Rislå
Updated over a week ago

Payment by invoice specifications

Booking invoicing in Admin Web

Generate invoice specifications on bookings where payment is delayed until after time of booking

Written by Stine Karlsen O'Connor
Updated over a week ago

Customer Form Invoice specification

Easily create invoice specifications for your customer based on participant's bookings

Written by Nitu Kaur Sabbharwal
Updated over a week ago

Credit notes & credited invoice specifications (video)

Learn how credit notes work and how to credit invoice specifications in Qondor

Written by Martin Moen
Updated over a week ago

Payment scenarios

Full payment when booking

How to set up full payment at the time of booking and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

No payment when booking, full payment later

How to set up no payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

Deposit payment when booking, full payment later

How to set up deposit payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

No payment when booking, deposit payment later, and full payment after that

How to set up no payment at the time of booking, then deposit and full payment later and how it works for the booker and the project manager

Written by Martin Moen
Updated over a week ago

Advanced Form building

Participant custom fields: internal name

Written by Martin Moen
Updated over a week ago

Add Google Analytics to Forms

Get insights into your Form by adding Google Analytics to Qondor

Written by Martin Moen
Updated over a week ago

Google Analytics Enhanced Ecommerce

How to set up Google Analytics Enhanced Ecommerce in Qondor to report on sales for completed bookings

Written by Martin Moen
Updated over a week ago

Advanced Form building: Using query parameters

Written by Martin Moen
Updated over a week ago

Participant category codes: Excel file

Written by Martin Moen
Updated over a week ago

Postcode, Vat Number and Organisation number validation in Forms

Validate your bookers input on the payment step

Written by Martin Moen
Updated over a week ago

Using Supplier products in Forms

Supplier products: Enable cross project allotment management and mobile tickets

Written by Martin Moen
Updated over a week ago

Supplier products: Attach tickets to booking confirmations

Written by Martin Moen
Updated over a week ago

Supplier products: Setup details

Written by Martin Moen
Updated over a week ago

Custom development

Qondor Form account

Written by Martin Moen
Updated over a week ago

Form Vouchers

Written by Martin Moen
Updated over a week ago

Form access validation through the Energi Fyn API

Written by Martin Moen
Updated over a week ago

Attendee management and online registration forms

Attendee management in Qondor

Best practices for creating user-friendly and attractive registration forms

Checklist for Registration form needs

Use Qondor and digital meeting platforms together

📽️Form building - *basic* webinar

📽️Form building - *advanced* webinar

📽️Forms - using project templates webinar

Create a simple form - step by step

Create an advanced form - step by step

Create a form from a project template - step by step

Forms - Using Project Templates

Create form for group name reporting

Form concepts explained

Form settings

Form views

📽️Form accommodation and Manual name reporting Webinar

📽️Multi booking on Forms Webinar

Multi booking on a form

Manual name reporting for Accommodation

Create products in a form by using Form builder

Choose between products

Standard & Transport products on Form

Accommodation products on Form

How to use date dependent price in Form

Use merge tags to standardise Forms

Add Participant custom fields to a form

Form texts for a personalised form

Customize form content to each bookers' needs

Participant categories

Form conditions

Form front page

Add video to a form front page

Front page design examples

Form design: How to copy a design (video)

📽️ Form invitations webinar

📽️Booking administration webinar

Edit bookings

Group participants together by bulk updating participant custom fields

Communication with bookers and participants

Work with and report on booking allotments

Cancel a booking

Manage Non-refundable lines in bookings

Update projects with participants and/or bookings when project dates are postponed

📽️Enabling Form Payments Webinar

📽️ Form payments by invoicing or credit card webinar

Activate payment on a registration form

Send payment reminder to bookers

Change billing address on a booking

Register Additional payments on bookings

Set up a payment processor for credit card payments

How to connect a Nets Easy account to Qondor

Credit card refunds in bookings for Nets Easy and Stripe

Register a credit card refund on form bookings for Netaxept and Worldline

Credit card booking payments report

Credit card fee ban 13Jan18

Booking invoicing in Admin Web

Customer Form Invoice specification

Credit notes & credited invoice specifications (video)

Full payment when booking

No payment when booking, full payment later

Deposit payment when booking, full payment later

No payment when booking, deposit payment later, and full payment after that

Participant custom fields: internal name

Add Google Analytics to Forms

Google Analytics Enhanced Ecommerce

Advanced Form building: Using query parameters

Participant category codes: Excel file

Postcode, Vat Number and Organisation number validation in Forms

Supplier products: Enable cross project allotment management and mobile tickets

Supplier products: Attach tickets to booking confirmations

Supplier products: Setup details

Qondor Form account

Form Vouchers

Form access validation through the Energi Fyn API

📽️Form building - basic webinar

📽️Form building - advanced webinar