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Attendee management and online registration forms

Attendee management and online registration forms

Full attendee management by creating and publishing forms, managing bookings and payments

Nils Olav Rislå avatar Stine Karlsen O'Connor avatar Martin Moen avatar +2
79 articles in this collection
Written by Nils Olav Rislå, Stine Karlsen O'Connor, Martin Moen and 2 others

Attendee management in Qondor

Create great experiences for participants with invitations, personalized registrations, schedules and communication
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Best practices for creating user-friendly and attractive registration forms

A checklist for building registration forms
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Checklist for Registration form needs

What needs to be clarified to secure a successful registration form in Qondor
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Use Qondor and digital meeting platforms together

Maximize the value of Qondor for attendee management and get tips on how to set up and execute the meeting in a digital platform like Zoom
Perra Skoog avatar
Written by Perra Skoog
Updated over a week ago
Form building and the essentials

📽️Form building - *basic* webinar

How to build a basic registration form with one step: personal details step and/or a landing page
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Form building - *advanced* webinar

How to build a registration form with more advanced features like product steps with allotment, participant categories and conditions
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Forms - using project templates webinar

Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create a simple form - step by step

Form with one simple step and no allotment, prices or payment
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Create an advanced form - step by step

Form with more advanced options and steps, like allotment, prices and payment, and tailored content to each booking category
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Create a form from a project template - step by step

Standardise settings and basic content to build and publish quality assuring forms fast
Perra Skoog avatar
Written by Perra Skoog
Updated over a week ago

Forms - Using Project Templates

Standardise form content for reuse in your organisation or across offices and distribute forms quicker
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Create form for group name reporting

Enable customers to register all participants in one booking for effective and secure handling of participant information
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Form concepts explained

Understand the Qondor Registration form lingo
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Form settings

Define mandatory and optional settings for a registration form in order to launch your form
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Form views

Project managers have three form views to preview form layout and design, test forms and register bookings - learn what to use when!
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

📽️Form accommodation and Manual name reporting Webinar

An introduction to three ways to display accommodation on your form - choose the one which best suits your project
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Multi booking on Forms Webinar

Activate multi booking if several participants need to be registered in one booking for direct communication and if one bill is required
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Multi booking on a form

Enable registration of more than one participant in a booking
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manual name reporting for Accommodation

Enable single bookers to book rooms for several people and name report them
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago
Create products in a form

Create products in a form by using Form builder

Enable more advanced options and a customised booking experience with products
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Choose between products

Enable registration options where bookers choose one of several alternatives
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Standard & Transport products on Form

Enable booking of program content and transport with allotment and price options
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Accommodation products on Form

Enable booking of accommodation and registration of rooming list details
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Product sub-steps on Form

Group products together with form sub-steps
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

How to use date dependent price in Form

A product can have several prices controlled by a specific date. This might be useful when having early bird prices in a form.
Perra Skoog avatar
Written by Perra Skoog
Updated over a week ago
Personalize form content

Use merge tags to standardise Forms

Use merge tags to standardise forms and enable automatic input of information saving time
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️ Form Translations webinar

Watch the webinar to learn how to add translations/languages to a form
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Add Participant custom fields to a form

Customise a form to obtain participant information relevant to a project. E.g. date of birth, dietary requests, passport details and so on.
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Form texts for a personalised form

Customise your forms with a defined heading and introduction text on the first step, terms and conditions and a thank you page after booking
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Form translations

Form translations allows you to create one online order form in several languages.
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Customize form content to each bookers' needs

Use participant categories and/or conditions to create a more personal booking experience
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Participant categories

Categorize participants for a more tailored booking experience and event communication
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Form conditions

Enable sophisticated rules for displaying form content so bookers gain a tailored booking experience based on their choices
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago
Form design

Form front page

Create beautiful event landing sites and registration form front pages for an attractive first impression for participants
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Add video to a form front page

Use video from YouTube or Vimeo to create engaging and compelling landing pages
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Front page design examples

Be inspired to create attractive front pages with different designs
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Form design: How to copy a design (video)

Copy a customer's design in to Qondor in seconds!
Martin Moen avatar
Written by Martin Moen
Updated over a week ago
Manage bookings and attendees

📽️ Form invitations webinar

Why to send form invitations, how to enable and send invitations, follow up on participants and get a full status overview
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️Booking administration webinar

How to administer bookings, communicate with participants, keep allotment control, build, administer and share lists
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Edit bookings

Registration form bookings can easily be edited by both attendees and Project managers
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Group participants together by bulk updating participant custom fields

Quickly group participants together in Qondor using bulk edit in the Participants module
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Communication with bookers and participants

Where in Qondor you can send messages from
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Work with and report on booking allotments

Control your event allotments for quality assuring and avoid overbookings
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Cancel a booking

Learn when and how to cancel or delete a booking made via Participant Web
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Manage Non-refundable lines in bookings

What to do when a product that is non-refundable needs to be refunded
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Update projects with participants and/or bookings when project dates are postponed

Tips on how to update participants, bookings and registration forms when project dates are postponed
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago
Enable and manage form payments

📽️Enabling Form Payments Webinar

How to activate payment by on a form and how different payment scenarios are set up and work
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

📽️ Form payments by invoicing or credit card webinar

How to administer bookings with payment
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Activate payment on a registration form

Enable optimal cash flow by activating payment by credit card or generation of invoice specifications
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Send payment reminder to bookers

Make sure bookers pay their balance on time
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Change billing address on a booking

How project managers can update billing address on form bookings
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Register Additional payments on bookings

Additional payments can be used on Form bookings to manually register extra charges, refunds or to adjust booking balances
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago
Payment by credit card

Set up a payment processor for credit card payments

Requirements for enabling booking payments by credit card for a Qondor office
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

How to connect a Nets Easy account to Qondor

Use Nets Easy as a payment provider for online booking payments
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

How to connect a Stripe account to Qondor

This guide describes the details of how to connect your Stripe account to Qondor in order to receive online payments from your customers.
Martin Moen avatar
Written by Martin Moen
Updated this week

How to connect a Netaxept account to Qondor

Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Credit card refunds in bookings for Nets Easy, Worldline, and Stripe

Perform customer refunds directly from Qondor when using Nets Easy, Worldline, or Stripe as your Payment Service Provider (PSP)
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Register a credit card refund on form bookings for Netaxept

Make sure the Qondor booking balance is updated with refunds done in Netaxept for a complete financial overview
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card booking payments report

Download a credit card report for accounting reconciliation
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Credit card fee ban 13Jan18

Under the new EU Directive PSD2, credit card surcharging will not be allowed (extra credit card fees).
Nils Olav Rislå avatar
Written by Nils Olav Rislå
Updated over a week ago
Payment by invoice specifications

Booking invoicing in Admin Web

Generate invoice specifications on bookings where payment is delayed until after time of booking
Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

Customer Form Invoice specification

Easily create invoice specifications for your customer based on participant's bookings
Nitu Kaur Sabbharwal avatar
Written by Nitu Kaur Sabbharwal
Updated over a week ago

Credit notes & credited invoice specifications (video)

Learn how credit notes work and how to credit invoice specifications in Qondor
Martin Moen avatar
Written by Martin Moen
Updated over a week ago
Payment scenarios

Full payment when booking

How to set up full payment at the time of booking and how it works for the booker and the project manager
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

No payment when booking, full payment later

How to set up no payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Deposit payment when booking, full payment later

How to set up deposit payment at the time of booking and full payment afterwards, and how it works for the booker and the project manager
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

No payment when booking, deposit payment later, and full payment after that

How to set up no payment at the time of booking, then deposit and full payment later and how it works for the booker and the project manager
Martin Moen avatar
Written by Martin Moen
Updated over a week ago
Advanced Form building

Participant custom fields: internal name

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Add Google Analytics to Forms

Get insights into your Form by adding Google Analytics to Qondor
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Google Analytics Enhanced Ecommerce

How to set up Google Analytics Enhanced Ecommerce in Qondor to report on sales for completed bookings
Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Advanced Form building: Using query parameters

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Participant category codes: Excel file

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Postcode, Vat Number and Organisation number validation in Forms

Information about validation on data your bookers input on the payment step
Martin Moen avatar
Written by Martin Moen
Updated over a week ago
Using Supplier products in Forms

Supplier products: Enable cross project allotment management and mobile tickets

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Supplier products: Attach tickets to booking confirmations

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Supplier products: Setup details

Martin Moen avatar
Written by Martin Moen
Updated over a week ago
Custom development

Qondor Form account

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Form Vouchers

Martin Moen avatar
Written by Martin Moen
Updated over a week ago

Form access validation through the Energi Fyn API

Martin Moen avatar
Written by Martin Moen
Updated over a week ago