TRIPLETEX AND QONDOR INTEGRATION
Keeping financial systems aligned should not feel like a full-time job. The Tripletex and Qondor integration is built to remove manual work, reduce errors, and give you confidence that your project finances are always up to date.
This article explains why the integration matters, how data flows between the systems, and what you need to set it up successfully.
WHY CONNECT QONDOR TO TRIPLETEX?
When invoicing, payments, and project costs live in separate systems, it is easy to lose oversight. This integration brings everything together.
STREAMLINED INVOICING
Customer invoices, booking invoices, and card payment invoices created in Qondor automatically appear in Tripletex. There is no manual data entry, which means fewer mistakes and more time saved.
A SINGLE SOURCE OF TRUTH
Qondor is the master system for projects and customers. When data is synced, Tripletex is created or updated based on what exists in Qondor. Both systems stay aligned without extra effort.
UP-TO-DATE PROJECT FINANCES
Supplier costs and sales revenue registered in Tripletex sync back to Qondor. Your project profit and loss overview stays accurate throughout the project lifecycle.
REAL-TIME PAYMENT TRACKING
Payment status flows from Tripletex back to Qondor, ensuring dashboards and reports always show current figures.
HOW DATA FLOWS BETWEEN QONDOR AND TRIPLETEX
The integration consists of two main sync flows:
Invoice sync
Cost/Sales sync
π Note: Invoice sync and Cost/Sales sync are two separate integrations that can be enabled independently.
INVOICE SYNC
From Qondor to Tripletex
When an invoice is processed in Qondor, the following data is sent to Tripletex:
Project (created if it does not already exist)
Customer and contact person
Project manager (created as a Tripletex employee if missing)
Customer invoices
Booking invoices
Credit card payments (marked as paid)
Credit notes
From Tripletex to Qondor
Payment status (paid or unpaid)
π Note: Invoice sync typically runs every few minutes, depending on your configuration.
COST AND SALES SYNC
This scheduled sync pulls financial data from Tripletex into Qondor, giving project managers a complete financial picture without manual data entry.
What Gets Synced
From Tripletex | To Qondor | Purpose |
Supplier invoices | Actual costs | Track expenses against the project budget |
Customer invoices | Actual sales | Track revenue and payment status |
Supplier Costs
For a supplier invoice to sync as an Actual cost in Qondor:
Requirement | What to do in Tripletex |
Invoice is journaled | The supplier invoice must be posted (not a draft) |
Project assigned on posting | Select the project on the accounting/posting line |
Project number matches | The Tripletex project number must match the Qondor project number |
Posting type is expense | The posting must be an expense entry (not a balance sheet posting) |
Data synced to Qondor costs:
Supplier name
Invoice number and description
Invoice date and due date
Amounts (excl. VAT, incl. VAT, VAT)
Currency
Payment status
π‘ Tip: If a supplier invoice covers multiple projects, split the posting linesβeach will sync to its respective project.
Sales Revenue
For a customer invoice to sync as Actual sales in Qondor:
Requirement | What to do in Tripletex |
Invoice exists | Create the customer invoice in Tripletex |
Linked to project | The invoice must be connected to a project using Tripletex's Project Invoice Details feature |
Project number matches | The Tripletex project number must match the Qondor project number |
Data synced to Qondor Sale:
Invoice number
Customer name
Amounts (excl. VAT, incl. VAT, VAT)
Currency
Due date
Payment status (paid/outstanding)
Sync Frequency
The Cost and Sales sync runs on a configurable schedule (typically daily). It looks back over a defined period to catch any new or updated invoices.
β οΈ Note: Only projects that exist in both Qondor and Tripletex (with matching project numbers) will have costs and sales synced.
DATA EXCHANGE SUMMARY
From | To | Data | Direction | Frequency |
Qondor | Tripletex | Project, Customer, Contact Person, Project Manager | β | When invoices are processed |
Qondor | Tripletex | Customer invoices, Booking invoices, Card-payment invoices, Credit notes | β | Configurable (typically every few minutes) |
Tripletex | Qondor | Payment status (paid or unpaid) | β | Same as invoice sync |
Tripletex | Qondor | Supplier costs (from supplier invoices) | β | Scheduled |
Tripletex | Qondor | Sales revenue (from Tripletex invoices) | β | Scheduled |
HOW SYSTEMS STAY LINKED
The integration uses External Reference fields in Qondor to maintain links between systems:
Qondor Entity | External Reference Contains | Purpose |
Invoice | Tripletex Invoice ID or Order Number | Track which invoices have been synced |
Customer | Tripletex Customer ID | Link customers across systems |
Contact Person | Tripletex Contact ID | Link contact persons across systems |
π Note: When an entity is created in Tripletex, its ID is stored in Qondor's External Reference field. On subsequent syncs, this ID is used to update the existing record rather than creating duplicates.
π‘ Tip: If you need to manually link a Qondor customer to an existing Tripletex customer, you can set the External Reference field in Qondor to the Tripletex customer ID.
INVOICE TYPES SUPPORTED
The integration supports the following Qondor invoice types:
Customer Offer Invoices β Invoices sent from offers
Customer Form Invoices β Invoices created from booking forms
Booking Invoices β Invoices for individual bookers
Credit Card Payments β Automatically marked as paid in Tripletex
Credit Notes β Cancellation invoices
WHAT GETS CREATED IN TRIPLETEX
When an invoice is processed, the integration automatically:
Creates or updates the Customer (matched by organisation number or email)
Creates or updates Contact Persons
Creates the Project (using the project number as identifier)
Creates the Project Manager as a Tripletex employee if needed
Creates an Invoice or Order (depending on your configuration)
When is the project created?
Invoice sync only: The project is created in Tripletex when the first invoice for that project is processed.
Cost/Sales sync enabled: The project can be created when confirmed in Qondor, depending on your configuration.
For credit card payments, the invoice is created and immediately marked as paid using the configured payment type.
FIELD MAPPING REFERENCE
When an order or invoice is created in Tripletex, the following fields are mapped from Qondor:
Order Header Fields
Qondor Field | Tripletex Field | Notes |
OrderNumber | number | Order number |
DateOfIssue | orderDate | Order date |
DateOfIssue or Project.StartDate | deliveryDate | Configurable via setting |
InvoiceReference / ContactPerson / Name | reference | Uses first available value |
EmailAddress | receiverEmail, overdueNoticeEmail | Same value on both fields |
InvoiceReference + ContactPerson | invoiceComment | Format: "reference / contact name" |
Currency | currency | Matched by currency code |
Items (invoice lines) | orderLines | Grouped by article mapping configuration |
Related Entity Fields
Qondor Field | Tripletex Field | Notes |
Customer | customer | Created or updated before order |
Project | project | Created if not exists, matched by project number |
Project.ProjectManager | ourContactEmployee | Set as "Our Contact" on the order |
Contact Person (by email) | contact, attn | First matching contact is used |
Customer.InvoicesDueIn | invoicesDueIn | Default: 14 days |
Customer.InvoicesDueInType | invoicesDueInType | Default: "DAYS" |
HOW CONTACT PERSONS ARE MATCHED
Contact persons are matched using the following logic:
The integration searches Tripletex for the contact matching the email address from the Qondor invoice
The search is filtered to contacts linked to the same customer
The matching contact is set as both Contact and Attn on the order
π Note: If no matching contact is found in Tripletex, the order is created without a linked contact person. The integration will separately attempt to create or update the contact person in Tripletex based on the Qondor contact person data.
INVOICE COMMENT AUTO-FILL
The Invoice Comment field in Tripletex is automatically populated with:
{Invoice Reference} / {Contact Person Name}
This ensures the booker's full name always appears on the invoice, even when the invoice address is set to a company name.
Examples:
If Invoice Reference is "PO-12345" and Contact Person is "Ola Nordmann": PO-12345 / Ola Nordmann
If only Contact Person is set: Ola Nordmann
If only Invoice Reference is set: PO-12345
DELIVERY METHOD FALLBACKS
When creating customers in Tripletex, the integration validates the delivery method (EHF, e-invoice, etc.). If validation fails:
For company customers:
If EHF validation fails (organisation number not found in EHF registry)
Integration automatically retries with EMAIL as delivery method
For individual customers:
If e-invoice validation fails
Integration automatically retries with EMAIL as delivery method
β οΈ Note: This fallback behaviour prevents sync failures when customers are not registered for electronic invoicing.
REQUIREMENTS AND SETUP
PREREQUISITES IN TRIPLETEX
Requirement | Notes |
Project module enabled | Required for project-based invoicing |
API access enabled | Required for the integration |
Payment type for card payments | A specific payment type ID must be configured for credit card payments |
PREREQUISITES IN QONDOR
Requirement | Notes |
Clean customer data | Matching uses organisation number and email. De-duplicate customers before go-live to avoid sync errors. |
Article mapping configured | Required for VAT codes or products |
API credentials | Set up with guidance from the Qondor team |
CONFIGURATION OPTIONS
The integration supports several configuration choices:
Option | Description | Default |
Create as Invoice or Order | Choose whether to create invoices directly or as orders for manual review | Configurable |
Order line grouping | Group order lines by product (standard) or by article number | Standard |
Delivery date source | Use invoice date or project departure date | Invoice date |
Project start date source | Use Qondor StartDate or CreatedDate for new projects | StartDate |
Credit card payment type | PaymentTypeId for automatic payment marking | Must be configured |
Payment sync lookback | How many days back to check for paid invoices | 30 days |
Company fallback delivery | Fallback method if EHF validation fails for companies | |
Individual fallback delivery | Fallback method if e-invoice validation fails for individuals |
π‘ Tip: Contact your Qondor CSM to adjust these settings for your specific needs.
IMPORTANT LIMITATIONS
β Norwegian customers only
The integration currently supports Norwegian companies and addresses.
β Project-based invoicing
All invoices must be linked to a project in Qondor.
β Customer matching rules
Customers are matched by organisation number first, then email. Clean data is essential to avoid duplicates.
β Duplicate organisation numbers
Multiple customers in Qondor with the same organisation number can cause sync errors. Ensure customer data is cleaned and de-duplicated before enabling the integration.
β Department not supported
The integration does not currently support setting department on orders based on team in Qondor. All orders are created without department assignment.
β Products are not synced
Products are not transferred from Qondor to Tripletex. Use article mapping to link Qondor articles to existing Tripletex products or VAT types instead.
β Contact person selection
The integration selects the first matching contact person by email. If multiple contacts share the same email address, the first one returned by Tripletex is used.
TYPICAL USE CASES
Real-time cash-flow visibility for finance teams
Consolidated project P&L for project managers
Reduced manual work by removing double entry
Accurate accounting with automatic credit card payment handling
READY TO GET STARTED?
If you are ready to simplify invoicing and gain full financial visibility across projects, contact your Qondor CSM to get started. They will guide you through setup and ensure everything runs smoothly from day one.
