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Onboarding timeline

General overview of the onboarding process to become production ready in Qondor

Stine Karlsen O'Connor avatar
Written by Stine Karlsen O'Connor
Updated over a week ago

How your company get started with Qondor depends on your requirements and the size of your organisation. Thus, the onboarding timeline will differ depending on the above, and the Qondor Customer Success Team will tailor the onboarding to your needs. However, below is an estimated overview of the path to get production ready.

Note that any integrations or customisations are not taken into consideration in this overview.

Within 1 week of signing up

Onboarding talk with customer owner and Superuser(s), agenda for discussion:

  • Qondor technical setup

  • Any integrations or customisations

  • Dates for workshop/setup of sales templates, user training and production start

  • Internal roles and responsibilities

  • Critical success factors and goals

Within 1 week of signing up

Basic Qondor office ready and access given, pending any integrations and customisations.

Within 1-4 weeks of signing up

Training sessions/workshop(s) with superuser(s) completed, sales templates set up.

When Sales templates are ready

Training for all users and production start

1 month after production start

Business review/follow up 

3-6 months after production start

Further training session(s) completed

6 months after production start

Business review/follow up, report on adoption and process, user statistics
Further training if needed


Business review
Further training if needed

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