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Supplier products: Setup details

Discover all features related to supplier products and their set up.

Martin Moen avatar
Written by Martin Moen
Updated over 2 weeks ago

This article describes all features related to Supplier products, and setup details.

WHERE TO FIND SUPPLIER PRODUCTS

On the Suppliers page, click on the "Supplier products" button, which can be found at the top right corner of the page β†˜οΈ

SUPPLIER PRODUCTS PAGE OVERVIEW

The supplier products page provides an overview of all supplier products in your office, including their allotment status. This overview is tailored to your access level, displaying only the supplier products that are available for you to manage or view.
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If you have Super administrator access:

The page displays Supplier products from all offices the users have access to.

If you have Project Manager / Office Admin access:

The page displays:

  • Supplier products for suppliers within the user's office.

  • Supplier products for global suppliers.

πŸ’‘Tip: Use the Active Filter to quickly sort and display the supplier products based on their active status to find the relevant items with ease.


SUPPLIER PRODUCT SETUP - GENERAL

Create a new supplier product from the Add new button:


​Editing a product:

Name

This name is used on tickets presented to the booker. Editing the name will update the name on all tickets, including sold.

Supplier

Select which Supplier is the owner of the Supplier product

Booking approved notification email

The recipient will receive an email every time a booking is approved with this product.

Bookable allotment

Allotment on the supplier product is either defined through this field manually, or automatically by uploading ticket codes to the supplier product. If Tickets have been uploaded, the bookable allotment field will be disabled.

Managing supplier status

To control supplier availability, you can set whether a supplier is active or inactive. Deactivating a supplier ensures that their products will no longer be selectable in the product list, streamlining your options and keeping your catalogue up to date with only relevant suppliers.
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​Overview

In the overview, you can view the current allotment status, which product and project the supplier product is connected to, and how many is booked.


SUPPLIER PRODUCT SETUP - TICKET DESIGN

Header: Logo

Upload a logo image

Ticket front page: Image

Upload a ticket front page image
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Show barcode

Select whether the barcode should be visible to the booker.


SUPPLIER PRODUCT SETUP - TICKETS

The Tickets tab on a supplier product provides an overview of all uploaded tickets. You can view the uploaded date, valid until date, barcode type, how many total tickets there are, and how many tickets are sold.
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⭐If you have multiple sets of tickets uploaded, Qondor will use ticket allotment from the ticket set with the earliest upload date. Inside that ticket set, Qondor will start from the top of the ticket set and work it's way down the list.

SUPPLIER PRODUCT SETUP - UPLOAD TICKETS

Upload sets of tickets through the multiline input box in Upload tickets.

Barcode type

Select between Code128, Code39 and EAN13 encoding. Make sure to select the correct encoding, as this cannot be changed after uploading.
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​Valid until

Set a valid until date for the tickets you are about to upload. The valid until date can be adjusted after uploading.

Insert ticket numbers

Use the multiline field to insert all your tickets. One valid ticket per line, separated by line breaks.

GOOD TO KNOW

⭐ You can use supplier products across Qondor offices if you're using a global supplier.

⭐ When tickets are booked on a registration form, Qondor picks available tickets randomly, regardless of valid until date for the group of tickets that have been uploaded. The reason for this is that it is less likely that two simultaneous bookings selects the same ticket.

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