Watch all videos in order to complete this topic, or jump straight to the section you need.
1. INTRODUCTION TO HANDLING FORM PAYMENTS
This video introduces the topic of how to handle form payments by credit card and invoicing, using one practical case throughout the series to help illustrate the learning.
2. IDENTIFY OUTSTANDING PAYMENTS (BALANCE TO BE PAID)
This video walks you through identifying bookings with outstanding balances, so you can confidently follow up on payments.
3. COLLECTING PAYMENT FROM BOOKERS
Bookings to be paid via credit card
Learn how to send payment links to bookers who have selected credit card as payment, to collect payment and so they can pay directly by credit card.
Bookings to be paid via invoice
Learn how to issue invoice specifications in Qondor and send them to your accounting team for follow-up with bookers who choose to pay by invoice.
4. FINANCIAL DETAILS PER BOOKING
This video shows how to access the Financial details section to get a summary of each booking’s financials and a complete transaction log. Here is where you can also add additional payments for extra costs to the booking, and perform credit card refunds.
5. AMEND OR CANCEL BOOKINGS WITH PAYMENTS
Need to amend or cancel a booking? This video walks you through four common scenarios for changing a booking based on the booker’s needs.